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Company: Siyoda Commerce Limited
Address: RM 518, 5/F, 143 WAI YIP ST, KWUN TONG, HONG KONG
Email: service@stylishmanstore.com
Return & Refund policy
Return & Refund Policy
30-Day Client Satisfaction Guarantee • Stylish Man Store
We stand behind the craftsmanship, tailoring, and quality of our garments and accessories. If you are not completely satisfied with your purchase, Stylish Man Store offers a clear, fair, and streamlined 30-Day Return & Exchange Policy.
1. 30-Day Return Window
You have 30 calendar days from the official carrier delivery date of your order to request a return authorization or exchange for an alternative size/style.
2. Eligibility & Item Condition Requirements
To qualify for a full refund or direct exchange, returned items must comply with the following standards:
- Garment Condition: Unworn, unwashed, and free from any perfumes, deodorants, cologne marks, pet hair, or alterations.
- Packaging & Hangtags: Original brand tags, polybags, and structural accessory boxes must be attached and intact.
- Hygiene Exclusions: Due to hygiene considerations, intimate items or opened piercing accessories cannot be returned unless verified defective upon delivery.
3. Standard 4-Step Return Process
1
Submit Request
Email service@stylishmanstore.com with your Order # and return reason.
2
Receive RMA & Address
Our team approves and provides specific return warehouse instructions.
3
Ship Returned Parcel
Dispatch items via tracked mail and provide us the tracking ID.
4
Inspection & Refund
Upon physical arrival, funds are refunded within 3–5 business days.
Important Return Notice: Please do not send your return package back to the address listed on the initial shipping postal label. That is a courier processing hub and not our returns verification facility. All returns must obtain prior authorization from service@stylishmanstore.com.
4. Return Shipping Costs
- Damaged, Defective, or Incorrect Items: If you received an incorrect item or manufacturing defect, Stylish Man Store will cover all replacement shipping costs or issue an immediate prepaid resolution.
- Customer Preference / Size Changes: For voluntary returns (e.g., fit preference, style choice), the customer is responsible for the actual return shipping postage to our designated facility.
5. Refund Timeline & Processing
Once your returned package is physically received and inspected at our returns warehouse (typically within 48 hours of delivery), your refund will be processed back to your original method of payment (Credit Card, PayPal, Apple Pay). Banks and credit card issuers typically take 3 to 7 business days to post the funds to your account statement.
6. Order Cancellation & Pre-Shipment Changes
If you wish to cancel an order, you must email service@stylishmanstore.com within 12 hours of checkout. Once an order enters packaging and courier dispatch status, it cannot be canceled mid-transit and must be processed as a standard return upon arrival.